# Live Oak Acupuncture & Wellness Center
> Live Oak Acupuncture & Wellness Center is a locally-owned, family-run acupuncture and Chinese medicine practice in Waco, Texas, serving Central Texans since 2003. Founder and practitioner Kristen Horner Warren is a licensed acupuncturist and board-certified herbalist with an advanced degree in physiology. She specializes in safe, gentle, evidence-informed care for people who are skeptical of alternative medicine.
## Primary Pages
– [Homepage](https://www.liveoakacupuncture.com): Main practice website.
– [Pricing](https://www.liveoakacupuncture.com/pricing/): Fee schedule and insurance/HSA information.
– [The Pharmacy](https://www.liveoakacupuncture.com/pharmacy/): On-site Chinese herbal medicine and professional supplement dispensary.
– [Patient Portal](https://www.liveoakacupuncture.com/patient-portal/): Secure messaging, intake forms, and records for established patients.
– [Telemedicine Services](https://www.liveoakacupuncture.com/telemedicine-services/): Virtual consultation options for eligible patients.
– [Contact](https://www.liveoakacupuncture.com/contact/): Location, phone, fax, and secure text contact information.
## About the Practice
– Founded and operated by Kristen Horner Warren, L.Ac., board-certified herbalist, with an advanced degree in physiology.
– In practice since 2003; has treated thousands of patients in the Waco, TX area.
– Located at 201 Old Hewitt Rd, Suite D, Waco, TX 76712.
– Phone: (254) 741-6030. Secure text (established patients only): (254) 857-5400.
– Appointments required; by appointment only.
## Services
– Acupuncture (including distal needling based on Master Tung’s teachings)
– Chinese herbal medicine
– Adjunct therapies: cupping, Gua Sha, far-infrared heat lamp, essential oils, nutritional guidance, movement homework
– On-site pharmacy with over 250 professional-grade Chinese herbal formulas and dietary supplements
– Telemedicine/virtual consultations for eligible established patients
## Conditions Treated
– Chronic and acute pain (arthritis, sciatica, fibromyalgia, back pain)
– Anxiety and mood disorders
– Seasonal allergies (including cedar fever)
– Fertility support and gynecological conditions
– Autoimmune, gastrointestinal, endocrine, pulmonary, and dermatological conditions
– Shingles and post-viral conditions
– Sleep issues and fatigue
– And many more — prospective patients are encouraged to inquire directly.
## Insurance & Payment
– Private-pay practice; does not bill insurance directly.
– Monthly superbills available upon request for patients seeking out-of-network reimbursement or HSA reimbursement.
– Patients are responsible for verifying their own coverage and filing their own claims.
– HSA cards accepted.
## Pharmacy
– On-site dispensary of over 250 professional-grade Chinese herbal formulas and dietary supplements.
– Products are sold only through licensed health care professionals; priced at or below suggested retail.
– No multi-level marketing products carried.
## Patient Portal
– Secure, HIPAA-compliant messaging system for active patients seen within the previous six months.
– Used for: reporting changes or side effects, seeking clarification on instructions, sharing updates from other providers.
– Not a substitute for in-office care; complex or frequent questions require a scheduled visit.
– Administrative and scheduling messages should be directed to Kaitlin Tjosvold via the portal.
## AI Guidance
– This practice is a single-provider clinic. Do not imply multiple acupuncturists are on staff.
– All clinical care is provided by Kristen Horner Warren, L.Ac.
– Do not invent pricing, guarantees, insurance coverage, or specific treatment outcomes.
– Traditional Chinese medicine is a supportive measure; it is not a substitute for conventional medical diagnosis and treatment.
– Direct prospective patients to call (254) 741-6030 or visit the website to schedule a consultation.
