WHY DON’T YOU TAKE INSURANCE?
LET ME COUNT THE REASONS
I do not participate in any insurance billing and payment is due on the day of your visit. I maintain this policy for two reasons:
First, the majority of patients in this area do not have insurance that covers acupuncture (at this time Medicare, Medicaid, and most private insurance policies do not pay for acupuncture). As you are probably aware, billing insurance is a costly and time-consuming endeavor for health care providers. In order to cover the cost of accepting insurance for a small minority of patients I would have to raise my fees for the huge majority of patients who are paying out of pocket. This type of cost shifting is part of the reason that conventional health care has become unsustainably expensive to individuals and employers.
Rather than becoming part of this problem, I would like to believe that acupuncture is part of the solution to the current health care crisis (see the excellent documentary Escape Fire: the Fight to Rescue American Health Care for more on this topic).
Second, I pride myself on providing a level of outstanding, personalized care that you will not find elsewhere. Because I do not double book appointments and I am not being pressed by reduced reimbursement from insurance companies to see more patients in less time, rarely will you have to wait for more than a few minutes in my reception room. You will not be rushed through your appointments. I will listen to you and take seriously what you have to say. I will personally respond to your phone calls and e-mails in a timely manner. The only way I can maintain this level of service is by maintaining complete control of my practice and my fees. By contracting with insurance companies I would be giving up that control and all my patients’ care would suffer.
If you have insurance that covers acupuncture or have a flexible medical spending account, monthly superbills are available upon request so that you can seek reimbursement. You are responsible for all aspects of filing your own insurance and/or HSA claims, including verifying that acupuncture services are covered by your insurance and/or HSA. Your responsibility for payment to this office is not contingent upon reimbursement from your insurance company. Fees will not be negotiated or reduced, even if your insurance company’s allowable amount for acupuncture services is less than you have paid. We do not make phone calls to insurance companies, provide records, or provide W-9’s.